Call centers with optimal sound absorption

As a cost-effective solution for larger companies, call centers have become a core staple of modern work life. Since they require emphasis on employee-friendly design, we offer a range of special our acoustic solutions, enabling you to create a work environment promoting concentration and well being. The result: A satisfied and motivated team. 

Would you like to find out more about acoustic solutions for call centers? Then contact us today.

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Akustiklösungen für mitarbeiterfreundliche Call Center

The Call Center, a special setup

In a call center, customer service agents, sales representatives or logistics specialists look after a large number of prospects and clients. Conversations take place over long distances, sometimes in several languages. Communication goes on nonstop, which causes a high noise level in the room. 

In order to ensure healthy working conditions for all employees, comprehensive sound insulation measures are indispensable. Full concentration is only possible if each individual notices as little as possible from  the phone conversations of his colleagues. 

PREFORM offers customizable e concepts for call center furnishing that create optimum acoustics for the entire team while meeting the individual needs of each employee. All our acoustic solutions are in line with the current VBG and VDU regulations.

Acoustic solutions for employee-friendly call centers

In order to reduce the noise level in the call center, PREFORM provides with a range of efficient and cost-effective measures. It is our goal to find a perfectly suited and individual solution for each of our customers.

Our team of experts will draw up a personalized room plan for you. First,  we analyze your premises and furnishings thoroughly and calculate the required sound absorption areas. Based on your personal preferences and specifications, your call centre concept may contain the following elements:

  • Partition walls and add-on screens at adjustable heights that offer both visual and sound insulation
  • Measures for the reduction of sound-reflecting surfaces such as absorber panels
  • Flexible design options through ceiling or wall absorbers as well as functional zoning through partition walls and desk screens
  • Modern solutions for glare-free illumination and natural lighting

High sound absorption

Maximum sound absorption in intensively used rooms

Uninterrupted speaking

Individual sound insulation at the desk for free communication on the telephone

Reduced distraction

Optical zoning and privacy protection for more concentration and privacy

Lower ancillary costs

Efficient use of the total area and building structure

Examples for PREFORM acoustic solutions in call centers

Whether you are moving into a new call center or want to modernize and acoustically optimize your existing facility – we offer tailor-made solutions for your team. Maximum employee well-being is our priority, which we combine with high cost-effectiveness by using customizable standard modules.

Standard installation

Callcenter Beispiel

Based on the characteristics of your premises (height, volume, geometry) as well as the size and activities of your team, your PREFORM customer advisor will draw up an individual plan for your call centre. Amongst others, we offer the following measures and expertise: 

  • Minimization of reverberation time and acoustic distraction
  • Reduction of speech intelligibility for more concentration at work
  • Less optical distraction due to smart room layout
  • Increased privacy and well-being through well-balanced acoustics and visual shielding
  • Maximum utilization of the total area in the room
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Custom design

Planungsbeispiel PreGlass im Großraumbüro

Especially for larger teams, clearly structured rooms with different zones offer a number of advantages. Modern materials and customizable elements for sound insulation also offer excellent possibilities to design your room. Our goals are:

  • Minimization of acoustical distraction and background noise
  • Creation of a relaxed atmosphere  with increased well-being through comprehensive privacy protection
  • Establishment of functional zones that promote communication or offer space for full concentration
  • Reduction of reverberation time and speech intelligibility between different workgroups and management levels
Find out more

Would you like to receive a personal quote or further information? Then contact us today.



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Sound insulation and absorption for improved acoustics in call centres

In contrast to other office situations, call center employees communicate with people outside the office. As human speech by others is the biggest disturbance factor in a call center, an optimal room concept is crucial. A number of studies have shown that people are most bothered by noises within the frequency range 1,000 to 2,000 Hz, which is exactly in the main intelligibility range of words and sentences.

Sound-absorbing and sound-insulating materials as well as comprehensive ceiling structures and wall coverings are therefore extremely important in order to establish a productive working environment. 

Our team of experts will put together an optimum mix of sound insulation measures and absorbers adapted to your needs, ensuring that the “right” frequencies in your call centre are efficiently absorbed.

Mobile partitions for more agility

The use of partition walls  is one of the most efficient and simple methods of combining sound insulation with optical zoning. Since flexibility is a decisive success factor for modern business models, PREFORM offers a comprehensive range of screen solutions that can be quickly and easily expanded and rearranged. We manufacture screen systems in a wide range of materials, sizes, colors, and degrees of absorption. This gives you the opportunity to adapt them to your individual corporate identity and design preferences.